Terms & Condition

Terms of Service

This website is operated by The Natural Remedy. Throughout the site, the terms “we”, “us”, and “our” refer to The Natural Remedy. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms and Conditions, including any additional terms, policies, or disclaimers referenced here or available via hyperlink.

Please read these Terms carefully before using our site. If you do not agree to all the terms and conditions, you may not access or use any part of the site or services.

We reserve the right to update or modify these Terms at any time. Your continued use of the site after any changes signifies your acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform for selling products and services online.

1. Online Store Use

By agreeing to these Terms:

  • You confirm you are the age of majority in your jurisdiction, or have given consent for minors to use the site.

  • You will not use our products for any unlawful purposes or violate any local, national, or international laws.

  • Transmission of viruses, malicious code, or harmful scripts is strictly prohibited.

2. General Conditions

  • We reserve the right to refuse service to anyone, at any time, for any reason.

  • User content may be transmitted unencrypted over various networks; credit card data is always encrypted.

  • You may not reproduce, duplicate, or exploit any part of the service without written permission.

  • Session images may be stored for up to 30 days for records.

3. Accuracy of Information

Content provided is for general information and may not always be accurate, complete, or current. We are not obligated to update site information and recommend consulting more reliable sources for critical decisions.

4. Modifications and Pricing

  • Prices and services are subject to change without notice.

  • We reserve the right to modify or discontinue any service or product at any time without liability.

5. Product Availability

  • Products may be available online only and in limited quantities.

  • We cannot guarantee the accuracy of color displays on individual screens.

  • We reserve the right to limit or cancel orders, restrict geographic sales, or discontinue products.

6. Billing & Account Information

You agree to provide accurate, complete, and current billing and account details. We may limit or cancel orders for various reasons, including suspected fraudulent activity or reseller purchases.

7. Optional Tools

We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own discretion.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or reliability of any external websites and recommend reviewing their terms and policies.

9. User Submissions

By submitting content (e.g. suggestions, reviews), you grant us the right to use it without restriction. You agree that submissions will not violate third-party rights or include harmful or illegal content.

10. Personal Information

Use of personal data is governed by our [Privacy Policy].

11. Errors & Omissions

We reserve the right to correct errors or omissions and update or cancel orders at any time without prior notice.

12. Prohibited Uses

You may not use the site for:

  • Unlawful or fraudulent activities

  • Violating intellectual property rights

  • Harassment, abuse, or hate speech

  • Uploading viruses or malicious code

  • Collecting or tracking personal data

  • Spamming, phishing, or scraping

  • Interfering with site security

13. Limitation of Liability

All services and products are provided “as is” and “as available.” We make no guarantees about uninterrupted or error-free service. We are not liable for any damages resulting from use of the service or products, to the extent permitted by law.

14. Indemnification

You agree to indemnify and hold harmless The Natural Remedy and affiliates from any claims, including attorney fees, resulting from your breach of these Terms or violation of any rights or laws.

15. Severability

If any provision of these Terms is found unenforceable, the remainder shall remain valid and enforceable.

16. Termination

Either party may terminate this agreement at any time. We may terminate your access if we suspect a breach of these Terms. Obligations prior to termination remain enforceable.

17. Entire Agreement

These Terms constitute the full agreement between you and The Natural Remedy and override any prior communications or agreements.

18. Governing Law

These Terms are governed by the laws of the United Kingdom.

19. Changes to Terms

The latest version of the Terms will always be available on this page. Continued use of the site constitutes acceptance of any revisions.

20. Contact

For questions about the Terms, contact us at hello@thenaturalremedy.co.uk.

21. Hijama Services Disclaimer

Hijama Cupping Therapy (“the Services”) is provided by TNR CLINIC Limited only.

By signing our Consultation Form, clients consent to the following:

(a) Nature of the Procedure

  • Hijama may leave temporary circular marks or bruises, which typically fade within days.

  • Minimal skin discomfort may occur from shallow incisions.

  • Possible mild lightheadedness or warmth is due to increased blood flow (hyperaemia).

  • Light sweating and temporary fatigue are normal responses.

(b) Voluntary Participation

  • Clients authorize TNR CLINIC to perform Hijama, including wet cupping and (where selected) fire cupping.

  • Fire cupping involves using a small flame inside a cup to create suction.

(c) Health Advisory

  • Observations on diet, nutrition, or exercise made by practitioners are general and intended to complement—not replace—medical advice. Clients are advised to consult their GP before making health-related changes.

(d) Liability Waiver

By proceeding, you agree that:

You accept full responsibility for undergoing Hijama therapy and will not hold TNR CLINIC liable for any adverse effects post-treatment.

22. Klarna Payment Terms

We offer payment options in partnership with Klarna Bank AB, including:

  • Pay in 3 instalments

Your payment will be made directly to Klarna.
See Klarna’s full terms and privacy policy on their official site.